1. We are in Control
Mardak is wholly owned by its’ Directors and Staff with no other outside influences from parent companies or external shareholders.
This enables us to have complete control over development and the future of Mardak Construction Accounts. In addition it allows us to maintain and uphold our philosophy and commitment to providing exceptional levels of customer care.
2. We are Modern
Mardak Construction Accounts is a modern product designed in the Millennium, for the Millennium. This has enabled us to make full use of the tremendous advancements in computer software and hardware. Please see the introduction to our Solutions which provides full details of the modern features and functionality within MCA.
3. We are Flexible
We strongly believe that clients should not have to compromise on any part of their wish list when selecting accounting software. As part of the excellent customer service we provide, we are proud of our flexible and responsive approach to our clients’ requirements. We will endeavour to undertake additional and bespoke development work to meet your full specification wherever it is necessary.
Your accounting requirements are likely to change over time as your business continues to evolve. We will continue to work with you to ensure that MCA meets your full, ongoing requirements, ensuring a long term accounting solution is provided.
4. We Provide Unrivalled Support
Our product is supported by the original authors who developed it which enables us to provide excellent and unrivalled support. We take great pride in the customer service which we supply; this is reflected by the results from our client satisfaction survey, carried out in June 2007. 100% of our clients rated our product support as Excellent or Good*.
In addition to this, our open book policy for references is a testament to the quality of service which we offer. If prospective clients would like to take up references we invite them to contact any of our clients. Most other companies provide a limited list of reference sites; however we know that all our clients are so delighted with our product and the service which we offer that we are confident for each and every one of them to be used as a reference site.